We are experts in the field of customer support, tailored for the iGaming industry. We are searching for a Finnish speaker Customer Support Agent to be part of our remote team in any city in Spain! You will be providing customer support to our clients in the iGaming industry.
- Help and communicate with our customers via e-mail and live chat
- Providing customer support on gaming, financial, technical or any applicable issues related to the Customer Support department
- Guide customers through the site and/or mobile phones and assisting them in using the various services and products offered
- Work collaboratively with other team members and contribute to a good atmosphere at the office
- Actively report internally to the team lead and various partners with information about the status of the various markets and customers
- Previous experience in Customer Support and iGaming industry is an advantage
- Native in Finnish– both verbal and written, is mandatory
- Excellent written and verbal communication skills
- Excellent team player, with an initiative to work independently
- Can work well under pressure
- Flexible when it comes to working hours
- Assistance to obtain NIE and SS number
- Remote Allowance
- E-Learning for Life
- Sports Memberships
- Online Support & Life Coaching
- Whole Foods Local Market Discounts
- Performance Contest
- Competitive fixed salary + commissions + bonuses